Greg Brooks
Greg Brooks has been a guest on Collecting Keys, the real estate investing podcast hosted by Mike DeHaan, Dan Austin and Dylan Koch.
How To Hire True Virtual Professionals with Greg Brooks from Rocket Station Virtual Staffing
Greg Brooks of Rocket Station explains how his virtual staffing company trains Philippines-based "virtual professionals" and, just as importantly, documents the client's systems and processes before placing anyone. He breaks down pricing, the six-week VA training curriculum, why the lead manager role is the best first hire, and how to grow a VA into an acquisitions closer. Mike and Dan share their own experience cycling through 25 team members in three years and why most VA hires fail on the owner's side, not the VA's.
Key takeaways
- Most VA placements fail because the business owner never documented the process — Rocket Station spends 40–60 hours building SOPs off 3–5 hours of the owner's time during a 10-day to two-week "download."
- Pricing quoted: $10/hour flat for full-time VAs, $12/hour for part-time, plus a one-time $1,995 process implementation fee good for the lifetime of the account, with no placement or management fees.
- VAs typically earn 40–60% of that hourly rate, with performance reviews every six months, so they have a pay path internally — a reason they stick around.
- Don't hire a VA as a hard closer on day one. Start them as a virtual lead manager (qualifying, follow-up, soft offers) and mature them into acquisitions over six months to a year and a half.